Our Commitment to You

At Pinedale Animal Hospital, we are committed to delivering comprehensive and personalized health care plans for your beloved pet. We pledge to:

  • Present a detailed health care plan for your pet before any treatment begins.
  • Address all your questions and concerns regarding the proposed health care plan.
  • Provide a clear and detailed list of costs associated with the proposed health care plan.

To Achieve These goals,
We Promise To:

  • Keep you informed about your pet’s health progress throughout their care.
  • Notify you of any changes to the cost that deviate from the initial estimate.
  • Provide multiple payment options to help ensure the cost of care is not a barrier.
  • Discuss your pet’s needs with you thoroughly.
  • Listen to and address your concerns as a pet parent.
  • Discuss costs transparently and without hesitation through detailed estimates.
  • Ensure leadership personnel are available to handle any issues that may arise during treatment.

Financial Goal

Our financial policy aims to provide exceptional care and customized health care plans for our patients, ensuring no surprises for our clients.

Payment is required at the time of service or upon discharge from the hospital. We offer the following payment options:

  • Cash
  • Electronic Payment – Credit, Debit, Apple Pay, Venmo
  • Check for established clients
  • CareCredit
  • ScratchPay
  • We do not offer any in-house payment plans

Care Credit works just like a credit card without the annual fee. For every purchase, you’ll receive 6 months interest free, and low monthly payments. It takes just 5 minutes to complete an application and determine your approval.

Scratch Pay works like a loan and offers simple and friendly payment plans. Select a payment plan that works for your budget and check your interest rate any time without affecting your credit score. Application process takes seconds and is free!